Help & Faq’s

FREQUENTLY ASKED QUESTIONS

Timelines depend on scope (service, data size, integrations). eLibSol follows a 4-step process — Discussion → Ideas & Concepts → Execute & Install → Testing — and will provide a project-specific schedule after assessment.

Yes — they offer data/catalog migration services and handle transfers into Koha, DSpace, and other systems.

Yes — the company provides installation plus training across Koha, DSpace, RFID and related systems so staff can operate and maintain the solutions.

Yes — eLibSol advertises full support (including contact via phone/email/WhatsApp) and post-deployment assistance.

Absolutely — they provide custom solutions, theming/branding, and workflow customization to match institutional needs.

They work with Koha, DSpace, RFID, library websites, mobile apps (iOS/Android), kiosks, barcode/RFID hardware and related integrations.

Their process includes planning, execution and testing phases; they emphasize careful transfers and backups as part of secure migration practices.

The homepage cites experience automating 150+ libraries and highlights case studies, a portfolio of projects, and years of domain expertise.

Yes — their offerings include hosting/IT solutions and infrastructure services to support deployed systems.

Begin with a project enquiry via the site’s “Get in touch” form or by calling/emailing the contact numbers listed on the homepage; they will run the initial discussion and scoping.

Yes — the site highlights case studies and testimonials illustrating successful implementations and outcomes.

Address and contact details appear on the site (e.g., Delhi office and phone/email); use the contact form or listed phone/email to reach them.

FREQUENTLY ASKED QUESTIONS

Answers to Your Questions

How long does an installation or project typically take?

Timelines depend on scope (service, data size, integrations). eLibSol follows a 4-step process — Discussion → Ideas & Concepts → Execute & Install → Testing — and will provide a project-specific schedule after assessment.

Can you migrate our old catalog or repository?

Yes — they offer data/catalog migration services and handle transfers into Koha, DSpace, and other systems.

Do you provide training for staff?

Yes — the company provides installation plus training across Koha, DSpace, RFID and related systems so staff can operate and maintain the solutions.

Do you offer ongoing support and maintenance?

Yes — eLibSol advertises full support (including contact via phone/email/WhatsApp) and post-deployment assistance.

Can solutions be customized for our institution?

Absolutely — they provide custom solutions, theming/branding, and workflow customization to match institutional needs.

Which platforms and services do you support?

They work with Koha, DSpace, RFID, library websites, mobile apps (iOS/Android), kiosks, barcode/RFID hardware and related integrations.

How do you ensure data safety during migration?

Their process includes planning, execution and testing phases; they emphasize careful transfers and backups as part of secure migration practices.

What experience do you have and who have you worked with?

The homepage cites experience automating 150+ libraries and highlights case studies, a portfolio of projects, and years of domain expertise.

Is cloud hosting or server setup part of your services?

Yes — their offerings include hosting/IT solutions and infrastructure services to support deployed systems.

How do I start a project with eLibSol?

Begin with a project enquiry via the site’s “Get in touch” form or by calling/emailing the contact numbers listed on the homepage; they will run the initial discussion and scoping.

Do you provide examples or case studies of past work?

Yes — the site highlights case studies and testimonials illustrating successful implementations and outcomes.

Where are you located and how can I contact you?

Address and contact details appear on the site (e.g., Delhi office and phone/email); use the contact form or listed phone/email to reach them.
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